Privacy Policy

This Privacy Policy sets out how The Leading Edge Reset collects, uses, and protects your personal data when you use our website or engage with our services.

1. Who we are

The Leading Edge Reset provides leadership-oriented EMDR and professional development programmes. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care.

2. Information we collect

We may collect the following types of personal data:

  • Contact details (such as name, email address, phone number).

  • Professional information (such as role, organisation, interests in our programmes).

  • Payment details (processed securely via third-party providers).

  • Technical information (such as cookies, IP address, and browser type — see our Cookies Policy for more detail).

3. How we use your information

We use your data to:

  • Provide and manage our services.

  • Respond to enquiries or requests.

  • Process payments for programme participation.

  • Improve our website and services.

  • Send occasional updates or resources, where you have opted in.

We will never sell or share your information with third parties for marketing purposes.

4. Legal basis for processing

We process personal data under GDPR on the basis of:

  • Consent (e.g. when you sign up for updates).

  • Contract (e.g. delivering services you have purchased).

  • Legitimate interest (e.g. improving our services).

  • Legal obligation (e.g. record-keeping for tax purposes).

5. Data storage & security

We take appropriate technical and organisational measures to keep your information secure. Data is stored on trusted platforms that meet GDPR compliance standards.

6. How long we keep your information

We retain personal data only as long as necessary to fulfil the purposes described, or as required by law.

7. Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to our processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights are not respected.

To exercise any of these rights, please contact us using the details below.

8. Third-party services

We may use trusted third-party providers (e.g. payment processors, analytics tools, mailing list services). These providers only process your data in accordance with our instructions and GDPR requirements.

9. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact us

If you have any questions about how we handle your personal data, please contact us here.